Shipping policy
Firstly, thanks for supporting this little label. We love a happy customer and we want you to be completely satisfied with your purchase, therefore we strongly encourage you to email us with any prior questions or concerns. Our contact email is info@cobblerslane.com . We answer emails Monday- Friday and you’ll always receive a response within 24 hours.
Customs and Duty Charges
All of our products are manufactured and shipped from Wexford Ireland. If you're ordering products to be delivered outside the EU, they may be subject to taxes, fees, levies or other charges due to local laws or customs rules. Whoever your order is addressed to is responsible for all customs costs associated with the import of the products. These include import duty, formal customs entry, taxes, levies and other charges that apply outside of the EU. If you're ordering products to be delivered to someone else, make sure they are aware that they'll need to cover this before you order.
Shipping
Your package will be dispatched typically within 2 working day however please allow up to 10 working days from when we receive your order; in an effort to be as sustainable as possible we hold very low stock numbers so your order may need to be manufactured before shipping. As soon as your package is with the courier we will send you the tracking code to the email address used for the purchase. For shipping queries please contact our customer care team at info@cobblerslane.com . Orders within Ireland - you will receive your order within 3-5 working days. within the EU - you will receive your order within 4 -8 working days. If you are in a bit further away, please allow up to 21 working days.